GALILEOS Viewer questions & answers

Views and analyzes dental practice data
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Question by Guest
19 views
July 25, 2024

there is a problem installing in MacBook

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Question by serban
119 views
January 13, 2024
Swati Dubey
Answer by Swati Dubey

Yes, the GALILEOS Viewer program can be used to view ditcom files.

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Question by Achilles
163 views
August 2, 2023
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Answer by Saumya Sharma

The images in the "GALILEOS Viewer" program for Windows are most likely in a common file format such as JPEG, PNG, TIFF, etc. Additional information about the specific file format would be required to provide a more accurate answer.

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Question by Guest
7K views
May 23, 2017

Does GALILEOS Viewer work on OS X, too? Thanks in advance!

Stephen Prastman
Answer by Stephen Prastman

Unfortunately, it seems that Sirona only makes Windows software, which means that there is no version of GALILEOS Viewer that's compatible with Macs. However, you may still be able to use the program on an Apple computer, but you need to set up a Windows emulator such as Boot Camp or WineBottler first, then install and run the application through that emulator.

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Question by Guest
5K views
August 7, 2021

Why the galileos viewer version 1.9 won't open in Windows 10, 64 bit? I kept on getting “cannot load data” error loading data. Pls help

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Answer by xion357

hi,
same problem here, i try 1.8 version
but i dont know whats the cause of the problem, dont know if this is the solution too xP
sorry

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Question by Guest
2K views
April 6, 2018

Every time I try to install Galileos 1.9 on my Windows 10 I get an error saying "A critical error occurred in the application. error type: system exception" and a description saying current user failed: cannot get user settings: syntax error(missing operator) in query expression. What should I do to get Galileos installed?

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Answer by Robert Polubinski

I don't know where and how you got the 1.9 version, but the only one that I've found is GALILEOS Viewer version 1.8. I've initialized the installation process and it worked out of the box without issues or other errors.


Re-download the 1.8 version and then right click the setup.exe file and choose Run as Administrator because that's what I did on Windows 10 and it worked without issues.


Also, while you're at it, install latest version of Net Framework and Visual Runtime C++.

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Question by Guest
2K views
August 30, 2016

I cannot run Galilleos with the patient scan in Windows 7. I always get the error "cannot load data". Can you help?

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Answer by Alex Urbach

You might have an older version of the software because I've downloaded the latest one and it works just fine. The version I have was downloaded from the official website and I am currently installing it in Windows 10 x64 operating system.

Click to viewWindows 10 support confirmed

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Question by Guest
1K views
September 19, 2019

I installed Galileos viewer and tried to open a wrap-and-go file. That was the error message I got. How do I open the file and what is wrong?

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Question by irakli
738 views
July 13, 2023

it is writing this all the time i try to open any project.

Pooja Bajaj
Answer by Pooja Bajaj

This error message typically indicates a problem with memory allocation in the GALILEOS Viewer program for Windows. It suggests that the program is unable to allocate enough memory to load the data for any project. This could be due to various factors such as insufficient system resources or a software bug. To resolve this issue, you could try closing any unnecessary programs running in the background, restarting your computer, or reinstalling the GALILEOS Viewer software. If the problem persists, it may be worth contacting the software's support team for further assistance.

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Question by Rahmat
699 views
September 28, 2022

Hello,
I am a software engineer, I copy the file with extension '.gwg' and those folder from the CD to the patient's folder, but I cannot open it with Galileo View software.
I have to run the Galileo View software and open the relevant slices with it.
yours sincerely

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Answer by Saumya Sharma

No, unfortunately this question cannot be answered with a simple yes or no. The best way to answer this question would be to provide instructions on how to open the .gwg file with the Galileo View software.

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